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32 reviews from

ClickUp G2 reviews

Verified business users, from solo founders to enterprise teams.

4.6
★★★★★
avg · 32 reviews
5★
22
4★
8
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All 14,000+ reviews
View on G2

G2 reviewers rate ClickUp highly for customization and for pulling projects, docs, and chat into one place. The recurring praise is the depth of views and dashboards; the recurring criticism is that the same depth makes onboarding slow and the interface busy, and a few reviewers mention lag in larger workspaces.

G2 rates ClickUp 4.6 across 14,000+ ratings

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What reviewers on G2 say

NM
Nixie Mae B.
Digital Marketing Virtual Assistant, Small-Business (50 or fewer emp.) · 2026-08-06
G2
★★★★★

All-in-One Workspace for Projects, Docs, and Task Tracking

Pros: “The biggest advantage is having an all-in-one workspace. I can manage projects, create documentation, assign tasks, and track progress without switching between multiple tools.” Cons: “Some pages can feel cluttered due to the number of available features and customization options. A simpler onboarding experience would help new users get started faster.”

FeaturesSupportCollaboration
KM
Kate M.
Project Manager (Acquired), Small-Business (50 or fewer emp.) · 2024-04-10
G2
★★★★★

ClickUp allows me to keep track of the entire process

Pros: “My favorite feature is the 'add to' function for tasks, which enables me to have a central location for all major projects. Within the project/Epic, subtasks can be assigned to the correct space/list to be worked on by whoever needs it. Having a top-down view of the location and status of each subtask is invaluable to keeping track of what is completed and incomplete. Adding custom fields where ever I need them is also fantastic.” Cons: “I have difficulty getting my sprint settings to copy to the newest sprints, so I manually set the new Sprint up. A lot of time could be saved if the settings/automations were able to be updated and copied more easily. Notifications are also an issue for all new hires; I need to get them to change their settings early so they don't get 100 emails per day. I wish I could set those on the admin level when their account is created.”

FeaturesAutomationsCollaboration
AE
Ashley E.M. M.
Proprietor, Small-Business (50 or fewer emp.) · 2021-11-30
G2
★★★★★

Flexible, All-In-One App

Pros: “ClickUp is extremely flexible. I can use "tasks" or items for any number of things: action items, projects, whole events (with subtasks as action items), contacts, documents and resources, physical objects/inventory, articles, web-clippings and whatever else I need. Not only can tasks be anything you need, but you can also view them any way you like. The ability to toggle between viewing a set of tasks/items as list, board or calendar view enhances the system's ability to be a multi-use case platform for project and resource management.” Cons: “The Goals feature does not fluidly integrate across the platform. There is a disconnect between Goals (or KPIs) and the tasks associated with them. There was a Goals v2 in the works, but it's been put on hold. That said, I've made a workaround to the Goals issue and I'm happy with that for the time being.”

FeaturesDocs
AA
Abdalla amr E.
University Student, Small-Business (50 or fewer emp.) · 2026-08-06
G2
★★★★★

Smooth UI, Fast Response, and Great Free Plan for Easy Project Management

Pros: “I managed all my projects easily thanks to the smooth UI. It isn’t complicated, the response time is high, and the free usage is a big plus. I also like that it integrates well with other tools and apps, which makes it easier to keep everything in one place.” Cons: “I didn’t encounter any disadvantages while using the app.”

General
AK
Amit K.
Business Development Executive (Enterprise Account), Mid-Market (51-1000 emp.) · 2022-01-13
G2
★★★★★

Customizable Task Management at Its Best

Pros: “I use ClickUp for goal tracking, project management, and planning. I love how it keeps all my work projects organized in one place, making it easier to plan my projects and stay focused on high-priority tasks. The features I like most are customizable task management, multiple project views, and recurring tasks. I find customizable task management especially valuable because it allows me to organize tasks in my own working style, setting priorities, due dates, and status. The initial setup was very easy, and it smoothly integrates with Outlook. It's a system that works well for our team.” Cons: “Sometimes the UI takes time to load, maybe because of my internet connection or something else.”

FeaturesPerformanceCollaboration
OB
Oskar B.
Senior Management Consultant, Small-Business (50 or fewer emp.) · 2023-09-03
G2
★★★★★

Saves me and my customers a lot of time while securing quality of services.

Pros: “The ease of use is absolutely amazing. CllickUp is extremly easy not only to user for all the team. It's also very easy to customize to get the best value out of it. An amazing amount of ClickApps (plugings/addons) and integrations with everything from custom fields, relations/dependencies, calendar, email and other integrations. My top picks will be automations and builtin AI assistance.” Cons: “I want even more automations. Lot's of them! And an easier way to share templates between different workspaces. I.e. nothing that I really dislike. Well, that would be that I sometimes have to refresh the page.”

AIEase of useFeatures
PP
Peyton P.
Executive Assistant, Small-Business (50 or fewer emp.) · 2021-11-30
G2
★★★★★

LIFE CHANGING

Pros: “Clickup has really helped me organize every aspect of my life and be able to share each part with the right people. I've used it to keep projects at work on task, make sure my schoolwork doesn't fall behind, and even for personal budgeting and goals! It (with all of its features) has helped my work management immensely.” Cons: “There's so much and it's not always intuitive. I've been able to figure it out but there were growing pains. Even my IT boyfriend had issues figuring things out at first but now we are both obsessed. He calls it our "ticket system for our lives" :)”

Ease of useFeaturesSupport
RK
Robert K.
Project Manager, Small-Business (50 or fewer emp.) · 2026-08-05
G2
★★★★★

Intuitive Vertical Menu, Great Planner, and a Generous Free Tier

Pros: “The feature I like the most is the vertical menu on the left side of the PC app. It makes it so easy to switch between a sizeable amount of features.” Cons: “I dislike the fact that it seems to log me out quite often even though I use the PC app. Not a big deal but annoying sometimes.”

Features
IG
Iván G.
Director de Marketing, Small-Business (50 or fewer emp.) · 2026-08-06
G2
★★★★★

I recommend Clickup

Pros: “I like all the capabilities and integrations it has.” Cons: “I can't add any more time-related features to my plan... plus, I don't see a way to access my urgent tasks more quickly.”

Features
BW
Brad W.
Director of Technology, Mid-Market (51-1000 emp.) · 2021-10-04
G2
★★★★★

ClickUp has changed the way we work. We are less reactive and more proactive.

Pros: “User interface, user permissions, multi platform support” Cons: “I would like to see more workflow options with a more user-friendly approach. For example, we would like to use a workflow to create a new ticket after another is closed & automatically assigned to a new user.”

Ease of useAutomationsSupport
VU
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2021-08-03
G2
★★★★★

Seamless! A pleasure to use

Pros: “Click Up brings together so many helpful working tools that other software only have 1 or 2 of.” Cons: “I wish I had found it sooner before I had my clients learn and get comfortable in inferior software.”

Support
VU
Verified User in Broadcast Media
Mid-Market (51-1000 emp.), Mid-Market (51-1000 emp.) · 2021-03-16
G2
★★★★★

One of the best out there

Pros: “The amount of integrations and also the easy setup. Cross work between teams and also the embed function.” Cons: “nothing yet, if we discover something later, will edit this”

Collaboration
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