AP
Archita P.
Designing Team Coordinator, Small-Business (50 or fewer emp.) · 2026-08-04
Versatile and Customizable, and possibly the best starter option for new companies starting out
Pros: “What stands out to me most about ClickUp is its versatility and deep customization. It has essentially given us a unified, central command center for managing everything from creative content creation and design assets to event coordination and administrative task tracking for items assigned to our team members.” Cons: “At first, ClickUp feels like one of the best options on the market in terms of ROI and easy onboarding. Over time, though, as you start to hit the limits around embedded Drive docs/files and other features you assumed would be permanent from the beginning, it becomes a drawback to have to re-evaluate your workflow because some capabilities end up behind paywalls. Even so, ClickUp still seems like one of the best choices overall, given the sheer number of features and the flexibility it offers at almost no cost.”
FeaturesPricingCollaboration
JW
Joshua W.
Lead Videographer, Small-Business (50 or fewer emp.) · 2020-06-09
Incredible Product. Incredibly Buggy
Pros: “Clickup is really robust and very customizable for any sort of job or company or task or project. If you've been searching for a project management software for very long, this set of features is probably what you've been looking for. When I first got it, I was absolutely in love with it for being able to handle anything I used it for.” Cons: “This software has amazing features and is very customizable for any sort of workflow; HOWEVER, since adding on more and more features, it has gotten to be so buggy to the point where it is essentially unusable at times. You add a task, and it doesn't show up, so you add it again, and then you have two. You move a task to a new column on your Kanban board and it shows back up where it was. I don't know if it's the codebase itself or the servers where it's all hosted, but it truly does become impossible to use for days at a time. IF it did everything it's capable of, it would be hands down the best project management available. As it is right now, it's hard to recommend. I would gladly take half as many features if it were actually reliable. It's extremely frustrating to see them constantly adding "new things" when the current version is so difficult to use.”
FeaturesPerformance
VU
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2026-08-06
Highly Customizable, Integration-Rich, and Fast, Solution-Oriented Support
Pros: “I like that it's very customizable. For project management purposes, it's really important that we can customize our system based on how we use it. With ClickUp, we are able to do that. I also like that they have a lot of integrations, which is nice because you can already work with ClickUp without going back to the platform every time you need to. Their Customer Service is also impressive. They are fast and very solution-oriented.” Cons: “I don't like that they release a lot of new features, but some of their existing features lack performance. I suggest that they focus on making these features seamless before working on a new one. I also don't like that they are expensive and have a lot of paywall.”
FeaturesPricingSupport
DE
Doha Elshamaa E.
student, Small-Business (50 or fewer emp.) · 2026-08-06
Great for organizing university software projects with a small learning curve
Pros: “The task management system is straightforward once you get used to it, and I found the dashboards useful for getting a quick overview of what was in progress and what still needed to be completed. Having different views available, like List, Board, and Calendar, also made it easier to manage the project depending on what we wanted to focus on.” Cons: “I think the biggest challenge for me was the learning curve.”
Learning curveFeatures
MB
Monika B.
Marketing manager, Small-Business (50 or fewer emp.) · 2026-08-06
Everything in One Place for Organized, Flexible Task Management
Pros: “Everything is in one place, and my work stays well organized. I also like the flexibility it gives me when setting up tasks and lists, since there’s a lot of freedom in how I can structure everything.” Cons: “The chat feature feels a bit clumsy. It’s a great addition, but when someone sends me something, I have to close what I’m working on and then open the chat to see it.”
Features
VU
Verified User in Design
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2026-08-06
Highly Customisable with an Extensive Free Plan
Pros: “Highly customisable, you can change the view and layout as per your needs. The Free plan is extensive.” Cons: “Since there are a lot of features it can feel overwhelming for a first time user and the layout can look a bit cluttered at times”
Learning curveFeatures
HP
Hayley P.
Web Developer, Small-Business (50 or fewer emp.) · 2026-08-04
Keeps Daily Operations Organized and Effective
Pros: “The thing I appreciate the most about ClickUp is the easy organization, and how flexible it is in adapting to every user's workflow. Everything is intuitive to find and use. Additionally, it's always fast and consistent, making it an ideal platform to use for day to day operations.” Cons: “The unfortunate side of Clickup is their updates. Their updates include UI changes and give you features you didn't ask for, with no way to roll it back or disable new features you don't like. I've had it to before where the update restricted the amount of information I could see, slowing down my workflow instead of speeding it up.”
Ease of useFeaturesPerformance
RS
Ralph s.
Music Producer, Small-Business (50 or fewer emp.) · 2026-08-03
ClickUp Centralizes Tasks, Communication, and Project Management in One Place
Pros: “ClickUp centralises everything I need to run my studio: tasks, project management, CRM, docs, and comms all in one place. As a solo business owner wearing many hats, having one system instead of five is genuinely transformative. It's not perfect, and there's plenty I'd improve, but I haven't found anything else that covers this much ground in a single tool.” Cons: “Email integration is too weak. The IMAP setup is bare-bones: Emails only form threads if the email was started in clickup. You can't automate emails as client communications, you can't insert task fields into email templates (e.g. Hi [First Name]), can't reply to comments made by email from in the app, and it doesn't support the kind of personalised, CRM-style communication a solo business needs. This is my biggest frustration right now.”
FeaturesAutomationsSupport
RL
Robert L. E.
Educator, Behavior Health Specialist, Business Consultant, Small-Business (50 or fewer emp.) · 2026-08-01
ClickUp’s Zoom Integration Saves Hours with Effortless Recordings, Transcripts, and Summaries
Pros: “I love the features ClickUp offers, but the Zoom integration stands out the most. The automatic meeting recording, transcript, and AI-generated summary have become an essential part of how I manage operations at Array of Brighter Beginnings, Inc. Since I'm constantly moving between meetings, supervising staff, reviewing documentation, and handling compliance responsibilities, this feature saves me hours every week.” Cons: “One area where ClickUp could improve is the user interface. The platform is packed with features, which is one of its strengths, but it also makes the workspace feel overwhelming at times. There is a lot of information and many tools visible on the screen, even when I only need a few.”
AILearning curveFeatures
SM
sseremba m.
Public Health Officer, Small-Business (50 or fewer emp.) · 2026-07-21
Great assistant for Non profits organisation's projects management
Pros: “I and my company have been able to construct more engangeful project proposals for funding with use clickup docs,the performance of use of the multi products of ghantt charts and trello board for project timelines eassied our construction of organisation operation schedules.The cost is meaningful,the incompration of AI easied the flow in construction of great project proposals.” Cons: “This is funny but the issue is that click up notifies nearly about everything by default(comments,status changes,custom field changes...)you nearly get 55 messages a day”
AIPricingPerformance
NM
Nixie Mae B.
Digital Marketing Virtual Assistant, Small-Business (50 or fewer emp.) · 2026-08-06
All-in-One Workspace for Projects, Docs, and Task Tracking
Pros: “The biggest advantage is having an all-in-one workspace. I can manage projects, create documentation, assign tasks, and track progress without switching between multiple tools.” Cons: “Some pages can feel cluttered due to the number of available features and customization options. A simpler onboarding experience would help new users get started faster.”
FeaturesSupportCollaboration
AA
Abdalla amr E.
University Student, Small-Business (50 or fewer emp.) · 2026-08-06
Smooth UI, Fast Response, and Great Free Plan for Easy Project Management
Pros: “I managed all my projects easily thanks to the smooth UI. It isn’t complicated, the response time is high, and the free usage is a big plus. I also like that it integrates well with other tools and apps, which makes it easier to keep everything in one place.” Cons: “I didn’t encounter any disadvantages while using the app.”
General