NM
Nixie Mae B.
Digital Marketing Virtual Assistant, Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★All-in-One Workspace for Projects, Docs, and Task Tracking
Pros: “The biggest advantage is having an all-in-one workspace. I can manage projects, create documentation, assign tasks, and track progress without switching between multiple tools.” Cons: “Some pages can feel cluttered due to the number of available features and customization options. A simpler onboarding experience would help new users get started faster.”
FeaturesSupportCollaboration
KM
Kate M.
Project Manager (Acquired), Small-Business (50 or fewer emp.) · 2024-04-10
G2 ★★★★★ClickUp allows me to keep track of the entire process
Pros: “My favorite feature is the 'add to' function for tasks, which enables me to have a central location for all major projects. Within the project/Epic, subtasks can be assigned to the correct space/list to be worked on by whoever needs it. Having a top-down view of the location and status of each subtask is invaluable to keeping track of what is completed and incomplete. Adding custom fields where ever I need them is also fantastic.” Cons: “I have difficulty getting my sprint settings to copy to the newest sprints, so I manually set the new Sprint up. A lot of time could be saved if the settings/automations were able to be updated and copied more easily. Notifications are also an issue for all new hires; I need to get them to change their settings early so they don't get 100 emails per day. I wish I could set those on the admin level when their account is created.”
FeaturesAutomationsCollaboration
AE
Ashley E.M. M.
Proprietor, Small-Business (50 or fewer emp.) · 2021-11-30
G2 ★★★★★Flexible, All-In-One App
Pros: “ClickUp is extremely flexible. I can use "tasks" or items for any number of things: action items, projects, whole events (with subtasks as action items), contacts, documents and resources, physical objects/inventory, articles, web-clippings and whatever else I need. Not only can tasks be anything you need, but you can also view them any way you like. The ability to toggle between viewing a set of tasks/items as list, board or calendar view enhances the system's ability to be a multi-use case platform for project and resource management.” Cons: “The Goals feature does not fluidly integrate across the platform. There is a disconnect between Goals (or KPIs) and the tasks associated with them. There was a Goals v2 in the works, but it's been put on hold. That said, I've made a workaround to the Goals issue and I'm happy with that for the time being.”
FeaturesDocs
AA
Abdalla amr E.
University Student, Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★Smooth UI, Fast Response, and Great Free Plan for Easy Project Management
Pros: “I managed all my projects easily thanks to the smooth UI. It isn’t complicated, the response time is high, and the free usage is a big plus. I also like that it integrates well with other tools and apps, which makes it easier to keep everything in one place.” Cons: “I didn’t encounter any disadvantages while using the app.”
General
AK
Amit K.
Business Development Executive (Enterprise Account), Mid-Market (51-1000 emp.) · 2022-01-13
G2 ★★★★★Customizable Task Management at Its Best
Pros: “I use ClickUp for goal tracking, project management, and planning. I love how it keeps all my work projects organized in one place, making it easier to plan my projects and stay focused on high-priority tasks. The features I like most are customizable task management, multiple project views, and recurring tasks. I find customizable task management especially valuable because it allows me to organize tasks in my own working style, setting priorities, due dates, and status. The initial setup was very easy, and it smoothly integrates with Outlook. It's a system that works well for our team.” Cons: “Sometimes the UI takes time to load, maybe because of my internet connection or something else.”
FeaturesPerformanceCollaboration
OB
Oskar B.
Senior Management Consultant, Small-Business (50 or fewer emp.) · 2023-09-03
G2 ★★★★★Saves me and my customers a lot of time while securing quality of services.
Pros: “The ease of use is absolutely amazing. CllickUp is extremly easy not only to user for all the team. It's also very easy to customize to get the best value out of it. An amazing amount of ClickApps (plugings/addons) and integrations with everything from custom fields, relations/dependencies, calendar, email and other integrations. My top picks will be automations and builtin AI assistance.” Cons: “I want even more automations. Lot's of them! And an easier way to share templates between different workspaces. I.e. nothing that I really dislike. Well, that would be that I sometimes have to refresh the page.”
AIEase of useFeatures
PP
Peyton P.
Executive Assistant, Small-Business (50 or fewer emp.) · 2021-11-30
G2 ★★★★★LIFE CHANGING
Pros: “Clickup has really helped me organize every aspect of my life and be able to share each part with the right people. I've used it to keep projects at work on task, make sure my schoolwork doesn't fall behind, and even for personal budgeting and goals! It (with all of its features) has helped my work management immensely.” Cons: “There's so much and it's not always intuitive. I've been able to figure it out but there were growing pains. Even my IT boyfriend had issues figuring things out at first but now we are both obsessed. He calls it our "ticket system for our lives" :)”
Ease of useFeaturesSupport
RK
Robert K.
Project Manager, Small-Business (50 or fewer emp.) · 2026-08-05
G2 ★★★★★Intuitive Vertical Menu, Great Planner, and a Generous Free Tier
Pros: “The feature I like the most is the vertical menu on the left side of the PC app. It makes it so easy to switch between a sizeable amount of features.” Cons: “I dislike the fact that it seems to log me out quite often even though I use the PC app. Not a big deal but annoying sometimes.”
Features
IG
Iván G.
Director de Marketing, Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★I recommend Clickup
Pros: “I like all the capabilities and integrations it has.” Cons: “I can't add any more time-related features to my plan... plus, I don't see a way to access my urgent tasks more quickly.”
Features
BW
Brad W.
Director of Technology, Mid-Market (51-1000 emp.) · 2021-10-04
G2 ★★★★★ClickUp has changed the way we work. We are less reactive and more proactive.
Pros: “User interface, user permissions, multi platform support” Cons: “I would like to see more workflow options with a more user-friendly approach. For example, we would like to use a workflow to create a new ticket after another is closed & automatically assigned to a new user.”
Ease of useAutomationsSupport
VU
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2021-08-03
G2 ★★★★★Seamless! A pleasure to use
Pros: “Click Up brings together so many helpful working tools that other software only have 1 or 2 of.” Cons: “I wish I had found it sooner before I had my clients learn and get comfortable in inferior software.”
Support
VU
Verified User in Broadcast Media
Mid-Market (51-1000 emp.), Mid-Market (51-1000 emp.) · 2021-03-16
G2 ★★★★★One of the best out there
Pros: “The amount of integrations and also the easy setup. Cross work between teams and also the embed function.” Cons: “nothing yet, if we discover something later, will edit this”
Collaboration
EG
Eduardo G.
Gerente en Ing-novación e Implementaciones, Mid-Market (51-1000 emp.) · 2021-01-05
G2 ★★★★★Incredible fast & complete!
Pros: “You could configure clickup to whatever you want! It's great to manage all the company, and to start avoiding mails.” Cons: “Maybe the default layout is to complicated for no experienced users”
General
GD
Gentian D.
Region Check Evaluator, Audit & Coordinator, Mid-Market (51-1000 emp.) · 2026-08-06
G2 ★★★★★Agile and Flexible—Lets Me Work Exactly How I Want
Pros: “The agility and possibility to do it as I wish” Cons: “Sometimes the app runs a bit slow, and the waiting time can feel longer than it should.”
Performance
AK
Aydin K.
CEO, Mid-Market (51-1000 emp.) · 2021-03-31
G2 ★★★★★Clickup review
Pros: “its free. it is very broad. i managed to make all my deps work in 2 spaces” Cons: “can be a bit complex to go over other activities”
Learning curve
W
Wijlhuizen .
Mid-Market (51-1000 emp.), Mid-Market (51-1000 emp.) · 2021-01-13
G2 ★★★★★The perfect tool for work management!
Pros: “The possibility to add start dates and subtasks” Cons: “Not being able to skip dates in tasks, e.g. when someone is working parttime”
General
VU
Verified User in Internet
Mid-Market (51-1000 emp.), Mid-Market (51-1000 emp.) · 2020-10-07
G2 ★★★★★Nice tool, many updates
Pros: “I like best time tracking features. They are the best” Cons: “Separate views in free version, X button in chrome plugin in weird location (bottom)”
FeaturesTime tracking
VU
Verified User in Legal Services
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2020-07-31
G2 ★★★★★Great, flexible and adaptive product
Pros: “We use ClickUp to get work done across the world between our VA and ourselves.” Cons: “Not much to dislike. I love this product.”
General
KK
Kevin K.
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2020-09-16
G2 ★★★★★A Great Tool for Freelancers
Pros: “The flexibility is a nice feature. I am used to rigid systems but ClickUp allows more flexibility to adapt to how my mind works.” Cons: “I have no problems yet. I find the interface and structure very good.”
Features
RA
Rodrigo A.
CMO, Mid-Market (51-1000 emp.) · 2021-02-08
G2 ★★★★★Work Management
Pros: “The UX and features easy to manage. Love the way it works” Cons: “Not in Spanish all my team speak English, but some employees don't so in order to involve them it will be useful to get translate done.”
FeaturesCollaboration
VU
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.), Mid-Market (51-1000 emp.) · 2020-09-16
G2 ★★★★★The best way to always have an overview over all discussions
Pros: “The possibility to have multiple discussions at the same time, but not sorted in time (like in a WhatsApp group) but by topic. And the option to use functions like bold text and adding documents.” Cons: “The system is extremely sensitive. It is possible to click on something on a checklist by mistake.”
Docs
KT
Khoa T.
DevOps Engineer, Mid-Market (51-1000 emp.) · 2020-12-15
G2 ★★★★★Greate Work Management Tool
Pros: “Work Management with perfect UI.” Cons: “It is a great tool to manage everything in one place”
General
VU
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★Highly Customizable, Integration-Rich, and Fast, Solution-Oriented Support
Pros: “I like that it's very customizable. For project management purposes, it's really important that we can customize our system based on how we use it. With ClickUp, we are able to do that. I also like that they have a lot of integrations, which is nice because you can already work with ClickUp without going back to the platform every time you need to. Their Customer Service is also impressive. They are fast and very solution-oriented.” Cons: “I don't like that they release a lot of new features, but some of their existing features lack performance. I suggest that they focus on making these features seamless before working on a new one. I also don't like that they are expensive and have a lot of paywall.”
FeaturesPricingSupport
RS
Ralph s.
Music Producer, Small-Business (50 or fewer emp.) · 2026-08-03
G2 ★★★★★ClickUp Centralizes Tasks, Communication, and Project Management in One Place
Pros: “ClickUp centralises everything I need to run my studio: tasks, project management, CRM, docs, and comms all in one place. As a solo business owner wearing many hats, having one system instead of five is genuinely transformative. It's not perfect, and there's plenty I'd improve, but I haven't found anything else that covers this much ground in a single tool.” Cons: “Email integration is too weak. The IMAP setup is bare-bones: Emails only form threads if the email was started in clickup. You can't automate emails as client communications, you can't insert task fields into email templates (e.g. Hi [First Name]), can't reply to comments made by email from in the app, and it doesn't support the kind of personalised, CRM-style communication a solo business needs. This is my biggest frustration right now.”
FeaturesAutomationsSupport
RL
Robert L. E.
Educator, Behavior Health Specialist, Business Consultant, Small-Business (50 or fewer emp.) · 2026-08-01
G2 ★★★★★ClickUp’s Zoom Integration Saves Hours with Effortless Recordings, Transcripts, and Summaries
Pros: “I love the features ClickUp offers, but the Zoom integration stands out the most. The automatic meeting recording, transcript, and AI-generated summary have become an essential part of how I manage operations at Array of Brighter Beginnings, Inc. Since I'm constantly moving between meetings, supervising staff, reviewing documentation, and handling compliance responsibilities, this feature saves me hours every week.” Cons: “One area where ClickUp could improve is the user interface. The platform is packed with features, which is one of its strengths, but it also makes the workspace feel overwhelming at times. There is a lot of information and many tools visible on the screen, even when I only need a few.”
AILearning curveFeatures
SM
sseremba m.
Public Health Officer, Small-Business (50 or fewer emp.) · 2026-07-21
G2 ★★★★★Great assistant for Non profits organisation's projects management
Pros: “I and my company have been able to construct more engangeful project proposals for funding with use clickup docs,the performance of use of the multi products of ghantt charts and trello board for project timelines eassied our construction of organisation operation schedules.The cost is meaningful,the incompration of AI easied the flow in construction of great project proposals.” Cons: “This is funny but the issue is that click up notifies nearly about everything by default(comments,status changes,custom field changes...)you nearly get 55 messages a day”
AIPricingPerformance
HP
Hayley P.
Web Developer, Small-Business (50 or fewer emp.) · 2026-08-04
G2 ★★★★★Keeps Daily Operations Organized and Effective
Pros: “The thing I appreciate the most about ClickUp is the easy organization, and how flexible it is in adapting to every user's workflow. Everything is intuitive to find and use. Additionally, it's always fast and consistent, making it an ideal platform to use for day to day operations.” Cons: “The unfortunate side of Clickup is their updates. Their updates include UI changes and give you features you didn't ask for, with no way to roll it back or disable new features you don't like. I've had it to before where the update restricted the amount of information I could see, slowing down my workflow instead of speeding it up.”
Ease of useFeaturesPerformance
DE
Doha Elshamaa E.
student, Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★Great for organizing university software projects with a small learning curve
Pros: “The task management system is straightforward once you get used to it, and I found the dashboards useful for getting a quick overview of what was in progress and what still needed to be completed. Having different views available, like List, Board, and Calendar, also made it easier to manage the project depending on what we wanted to focus on.” Cons: “I think the biggest challenge for me was the learning curve.”
Learning curveFeatures
MB
Monika B.
Marketing manager, Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★Everything in One Place for Organized, Flexible Task Management
Pros: “Everything is in one place, and my work stays well organized. I also like the flexibility it gives me when setting up tasks and lists, since there’s a lot of freedom in how I can structure everything.” Cons: “The chat feature feels a bit clumsy. It’s a great addition, but when someone sends me something, I have to close what I’m working on and then open the chat to see it.”
Features
AP
Archita P.
Designing Team Coordinator, Small-Business (50 or fewer emp.) · 2026-08-04
G2 ★★★★★Versatile and Customizable, and possibly the best starter option for new companies starting out
Pros: “What stands out to me most about ClickUp is its versatility and deep customization. It has essentially given us a unified, central command center for managing everything from creative content creation and design assets to event coordination and administrative task tracking for items assigned to our team members.” Cons: “At first, ClickUp feels like one of the best options on the market in terms of ROI and easy onboarding. Over time, though, as you start to hit the limits around embedded Drive docs/files and other features you assumed would be permanent from the beginning, it becomes a drawback to have to re-evaluate your workflow because some capabilities end up behind paywalls. Even so, ClickUp still seems like one of the best choices overall, given the sheer number of features and the flexibility it offers at almost no cost.”
FeaturesPricingCollaboration
VU
Verified User in Design
Small-Business (50 or fewer emp.), Small-Business (50 or fewer emp.) · 2026-08-06
G2 ★★★★★Highly Customisable with an Extensive Free Plan
Pros: “Highly customisable, you can change the view and layout as per your needs. The Free plan is extensive.” Cons: “Since there are a lot of features it can feel overwhelming for a first time user and the layout can look a bit cluttered at times”
Learning curveFeatures
JW
Joshua W.
Lead Videographer, Small-Business (50 or fewer emp.) · 2020-06-09
G2 ★★★★★Incredible Product. Incredibly Buggy
Pros: “Clickup is really robust and very customizable for any sort of job or company or task or project. If you've been searching for a project management software for very long, this set of features is probably what you've been looking for. When I first got it, I was absolutely in love with it for being able to handle anything I used it for.” Cons: “This software has amazing features and is very customizable for any sort of workflow; HOWEVER, since adding on more and more features, it has gotten to be so buggy to the point where it is essentially unusable at times. You add a task, and it doesn't show up, so you add it again, and then you have two. You move a task to a new column on your Kanban board and it shows back up where it was. I don't know if it's the codebase itself or the servers where it's all hosted, but it truly does become impossible to use for days at a time. IF it did everything it's capable of, it would be hands down the best project management available. As it is right now, it's hard to recommend. I would gladly take half as many features if it were actually reliable. It's extremely frustrating to see them constantly adding "new things" when the current version is so difficult to use.”
FeaturesPerformance