OA
Oritsemisan A.
Digital Transformation and Compliance Lead, Real Estate · 2026-07-13
Powerful AI Agents and integration with an initial confusing interface
“Well, my overall experience has been exceptional. I was blown away by an AI that cares and can help me organize and automate my work: Task management is 100%. The only problems have been the interface and the learning curve. It takes a while to get used to.” Pros: “I like the AI agents system, The ability to create various agents and allocate tasks, the ability to integrate with my outlook email and other platforms” Cons: “The UI/UX mainly: I feel the options, menus, and items could be better organized, and it takes a while to get used to it. I had to use the brain AI for my first few days to help me work and also to point me in the right direction. There are usually a lot of things happening on the screen when you sign up, which can be confusing for a first-time user.”
AILearning curveAutomations
VR
Verified Reviewer
Project Manager, Management Consulting · 2026-05-17
Easy to transition into ClickUp without similar experience
“I have had a really good experience since starting to use ClickUp in October 2025. I came from a role which had never used a system like this and after a few weeks it all felt very natural to use. I used customer support once and got an answer i was after straight away too.” Pros: “I like how seamless it works between desktop, mobile and tablet. I also like how I can set tasks for people and have different views for field staff, invoicing etc. Depending on the view only suitable information is displayed without information overload.” Cons: “That some of the ClickUp AI features aren't standard. I really liked the automatic notetaker which recorded and gave a summary of notes even when i wasn't active in the meeting. It would go on my behalf.”
AIFeaturesAutomations
VR
Verified Reviewer
Head of RevOps, Computer Software · 2026-02-19
One of the most customizable project management tool on the market
“Overall, it has been very pleasant to work on ClickUp and get organized in a 200 FTEs organization. Yet, it has been necessary to streamline our way of working and centralize how to use the tool as it can become quickly messy if you don't administrate it.” Pros: “Clickup is really easy to use but also really customizable. We have several teams in my company and each of them has its way of working, ClickUp is enabling us to fit their requirements. Also, it's very visual and there are a lot of automation possibilities, helping us to gain significant time.” Cons: “The UX is sometimes too heavy: it can become difficult to navigate from one view to the other as there could be lot of items on a single page. Also, it can become difficult to go through icons list, especially if you set lot of different possibilities - the system does not help managing replicates at scale.”
Ease of useFeaturesAutomations
RM
Richard M.
Founder, Marketing and Advertising · 2026-07-21
ClickUp Gets Two Thumbs Up
“Overall, really positive. I think that their product, Growth Motion, is fantastic, and their tool is just as good, if not better, than any other project management software out there.” Pros: “I love that I could use the product for several months before I actually had to pay for it. In that time, ClickUp became a complete part of my daily operating procedures and was ingrained as a part of my workflow. By the time that I would reach the end of the free tier and needed to upgrade, it was a no-brainer for me because I already saw how much value it provided. I saw how easy it was to collaborate on projects with people, how I could automate a lot of tasks, and just how easy it was to use.” Cons: “This is a really nitpicky thing, but in their documents feature, their tables don't work. It is so frustrating to create and edit tables within their documents feature.”
FeaturesAutomationsCollaboration
FR
Frank R.
Billing Specialist, Luxury Goods & Jewelry · 2026-04-26
Project and billing workflow that makes a jewelry operation run on time.
“ClickUp transformed my billing cycle management at Kilarys. The repetitive reminders are automated through process automation and the collaboration tools ensure that finance and operations are synchronized without the need to go back and forth all the time.” Pros: “Being able to see my calendar across billing deadlines, team assignments in a single location allows me to no longer lose track of where things are mid-month without having to hunt everyone down to find out the status.” Cons: “It has a lot of features, and it can be overwhelming at first. Honestly, it took us longer to get our finance team comfortable than the set up itself.”
Learning curveFeaturesAutomations
MB
MARWA B.
Designer, Design · 2026-04-18
Powerful but takes time to master
“Overall, my experience with ClickUp has been good. It’s a powerful all-in-one productivity tool that works well for managing complex projects and teams. However, it takes time to learn and set up properly. Once configured, it becomes a very efficient system for organizing work and improving productivity.” Pros: “ClickUp offers a wide range of features in one platform, including task management, time tracking, docs, and goal setting. It’s highly customizable, allowing me to organize my workflow exactly how I want. I also like the different views (list, board, calendar), which make it flexible for different types of projects.” Cons: “The platform can feel overwhelming at first due to the number of features. It has a learning curve, especially for new users. Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans.”
Learning curveFeaturesPerformance
OB
Osvaldo B.
Cinema technician, Entertainment · 2026-02-03
A valid solution to organize the job.
“In general my overall experience with ClickUp is very good. I find this software well-made and pretty useful.” Pros: “I use the software ClickUp at work, to organize my team tasks. I can easily set a calendar with all the tasks we need to do, so we can collaborate to multiple projects, helping us to automate the working process. The free version we use is perfect for us, and no money are required. I never used the customer support for now. ClickUp is a valid solution for our team and it's easy to use.” Cons: “I would like to see a simpler and more friendly interface page. Sometimes I need to check a couple of times to find what I need.”
Ease of useAutomationsSupport
EJ
Emily J.
Client Services Manager, Leisure, Travel & Tourism · 2026-01-22
Planning our guest services and maintenance.
“Working in the tourism business, there is always a necessity to balance between guest requirements and management of facilities. I rely on this platform in order to centralize our operations. It is unbelievable in terms of its value to money as it offers the replacement of several other apps but the learning curve of temporary employees is high.” Pros: “The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under repairs, which is very important to us.” Cons: “Just the presence of too many features puzzles my part-time employees who only require easy-to-use rosters. Customer care is not very responsive to syncing problems.”
Learning curveFeatures
CG
Chris G.
Director of Operations, Non-Profit Organization Management · 2026-04-10
ClickUp is Powerful!
“We began using ClickUp years ago and now I can't think of how I handled all our tasks for our maintenance people without it. It's basically my partner that sends out work orders, keeps me up to date with what was done and what was missed, and has every option you can think of for keeping track of issues.” Pros: “ClickUp keeps our Operations department humming and organized. Every task I think of goes into ClickUp whether it's a one time task or a recurring one.” Cons: “Sometimes I think it's TOO powerful. Haha. It has so many options for how you handle task management, it's sometimes overwhelming. But I think that's actually a good thing.”
Learning curve
VR
Verified Reviewer
Brand Designer, Marketing and Advertising · 2026-02-12
A great project management software that I've used for years
“My experience has been a positive one, and I've been a user of this software for several years now. My main advice would be to just get started with the features you need - you can always explore more functionality when you have your basic setup in place.” Pros: “It's easy to setup and get started with. Pricing is also reasonable. I like how there's a lot of customisation options available depending on how you want to setup your work tasks and projects, e.g. nested tasks.” Cons: “Sometime the desktop version can be a little slow, but it's not too noticeable. The alternative is to use the browser version.”
FeaturesPricingPerformance
NN
Nabil N.
IT Manager, Computer Software · 2026-04-14
Good project tool that actually gets used by the team
“ClickUp replaced a few tools for us and mostly delivered on that promise. Once people get past the learning curve it sticks, and the customization options mean it adapts to how your team actually works rather than the other way around.” Pros: “Flexible enough to work for different teams without forcing everyone into the same workflow. Task management and collaboration features are solid, and the automations save real time once you get them set up properly.” Cons: “Can feel overwhelming at first with how many options there are. Performance occasionally lags with larger workspaces and the mobile app still has some rough edges.”
Learning curveFeaturesAutomations
DJ
Dan J.
COO, Mental Health Care · 2026-02-08
The most flexible, customizable, efficient tool I've ever used
“I love love love this tool. The dashboards, the list views, the custom task types, everything you need to make the software work for you however you need.” Pros: “I absolutely adore this software! The flexibility, the customizing, the millions of ways you can use this to serve your specific needs, it's a no brainer for me. The value you can create out of the minor expense far exceeds what you can do with other similar tools.” Cons: “While super intuitive and easy to modify, there can be somewhat of a learning curve for those less technically savvy.”
Ease of useLearning curveFeatures
MA
Mallory A.
Director of Operations, Marketing and Advertising · 2026-04-16
Helpful For a Remote Team
“I would definitely recomend this product to teams looking for a way to organize and assign tasks to team members.” Pros: “I have used Click Up for a few years now with my team and it has been a great addition to our workflow. It is an easy way to assign and monitor tasks with my team who works remotely. The notifications are helpful and the layout is user friendly.” Cons: “Sometimes there are some things that don’t load well but overall it is nice. There is a pop up about updating sometimes that doesnt always work correctly.”
Ease of useSupportPerformance
VR
Verified Reviewer
Senior Director, Brand and Marketing, Leisure, Travel & Tourism · 2026-07-07
A Powerful and Flexible Platform for Managing Work
Pros: “ClickUp is highly customizable and adapts well to different teams and workflows. It offers a wide range of features including tasks, docs, dashboards, automations, and multiple project views. The all-in-one platform makes it easy to centralize work. The flexibility to create custom fields, statuses, and workflows helps support a variety of operational processes.” Cons: “Because ClickUp is so feature-rich, it has a steeper learning curve, and new users can find it overwhelming at first. Some advanced configurations require ongoing maintenance, and occasional performance issues or interface changes can disrupt established workflows.”
Learning curveFeaturesAutomations
JA
Jane Abegail F.
Customer Service, Insurance · 2026-02-20
A Powerful Tool for Task and Project Management
“My overall experience with ClickUp has been great. It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day.” Pros: “I love how ClickUp keeps all my tasks, projects, and deadlines organized in one place. It’s super flexible, easy to use, and makes collaborating with my team simple and efficient.” Cons: “Sometimes ClickUp can feel a bit overwhelming with all its features, and it takes a little time to learn the interface, but once you get the hang of it, it’s incredibly powerful and helpful.”
Ease of useLearning curveFeatures
SG
Shana G.
Safety and Fleet Administrator, Construction · 2026-06-26
Helpful for Team Collaboration and Communication
“Overall, I've found it to be a highly efficient tool. It allows you to communicate in one spot with other employees on a particular job or project, see other people's comments and notes. And it's aesthetically pleasing to look at.” Pros: “I've really enjoyed using this software. I am the safety and fleet administrator for my company and it has been truly helpful when I need information about certain jobs our company is working on, such as who are the superintendents on the project, or what job # it is.” Cons: “There is a lot to learn, so it can be a bit complicated. Frankly I don't even use the fancy tools they provide.”
Support
CR
Christopher R.
Director, Information Technology and Services · 2026-04-19
ClickUp is a Great New Task Management Software Upstart
“Works great for my needs. And I am using it as our task management tool for two apps, a backend api, and five other projects.” Pros: “It is free! And not only that, but ClickUp is easy to use with a short learning curve. It offers multiple projects in one view, lists, and tasks etc.” Cons: “The application obscurely uses AI is various ways that are hard to understand. And then it gets you to try to pay for the service based on the AI tasks being over the free threshold.”
AIEase of useLearning curve
RS
Rajiv S.
Machine Learning Consultant, Textiles · 2026-01-09
Trying to do everything but very slow speed
“Promising tool but needs to be faster. I try to like it but the slowness makes me angry. Good idea to have all in one, but execution is little messy.” Pros: “It has everything inside—docs, tasks, whiteboards. I can keep my model documentation and tasks in same place. The notepad feature is nice for quick thoughts during coding.” Cons: “It is very buggy. Pages take long time to load and sometimes mobile app crashes. There are too many features I do not use, making the screen look very busy.”
FeaturesPerformanceMobile app
NM
Nrupa M.
Marketing Operations Manager, E-Learning · 2026-01-02
All in one project management platform
“Using ClickUp has been a highly positive experience overall for our marketing team. It is an all-in-one productivity platform that brings project management, task tracking, communication and documentation together in a single workspace.” Pros: “ClickUp has been a game changer for our team's productivity and collaboration. It is a very easy to use tool. It has increased efficiency, improved project collaboration and created greater alignment across projects.” Cons: “ClickUp is powerful but the new users can feel overwhelmed by features, settings and customization options.”
Ease of useFeaturesCollaboration
MK
Michael K.
Manager, Mining & Metals · 2026-04-27
Take control of your tasks!
“I use this everyday at work and it seems to keep me very organized. There is also a free version that works quite well.” Pros: “I love the KanBan board. It’s so easy to use and track your tasks. It also allows you to be very detailed about the task and assign people to.” Cons: “It works the best on a computer not so much on an iPad due to spacing on the screen. It’s sometimes hard to scroll down with a touch screen.”
Ease of useCollaboration
UC
Udit C.
Software Engineer, Information Technology and Services · 2026-06-19
All-in-one project management tool
“My overall experience with ClickUp has been very positive. It helps me stay organized, manage tasks efficiently, and collaborate with my team more effectively in one place.” Pros: “I like most about ClickUp is how it keeps all my tasks, projects, and notes in one place. It helps me stay organized and saves time by making collaboration and tracking progress really easy.” Cons: “What I like least about ClickUp is that it can feel overwhelming at first because of the many features and settings.”
Learning curveFeaturesSupport
CL
Cami L.
Owner, Accounting · 2026-07-31
Overall pleasantly surprised.
“My overall experience was positive. As a startup, it served exactly what I needed. I’m not sure how it would stand up as the company grows larger though.” Pros: “ClickUp was a game changer for me. It helped me organize everything and stay organize while starting my business.” Cons: “For me, the mobile app was not impressive. I found it to be lacking. Also there were paywalls for things like ClickUp brain (it’s AI feature) and other tools that would’ve been helpful.”
AIFeaturesSupport
LP
Luke P.
Head of Support, Information Technology and Services · 2026-08-04
Great collaboration tool
“Very positive, the easy of use is a massive selling point for them and its easy to pick up once you know where you are going” Pros: “Very easy to use and can be done across many departments and organisations to enable team collaboration. Very good value for money” Cons: “Could be a little easier sometime to move things around and get new users used to it, but once on the system they will be up and running quickly”
Ease of useCollaboration
CT
Craig T.
Director of Marketing, Information Technology and Services · 2026-02-23
Workflows that work
Pros: “We used this program, with a 3rd party vendor, to manage projects and workflows. The software was easy to use and performed what we needed it to.” Cons: “Often, there are too many emails and recurring issues with closing out projects each month. On the grand scale of things, there were not many, if any, major issues.”
Ease of use
RM
Radhika M.
Lead - Digital Marketing, Information Technology and Services · 2026-01-28
Great tool for your project management needs
“Awesome! They have added AI to an already great tool. It has made my life even better. I can build agents to create brief and apply brand guidelines.” Pros: “I'm very pleased with the fast and responsive UI, never faced a glitch. It's fluid, smooth and yet, rich in features.” Cons: “Nothing much, maybe a few more integrations like insider and magento. We use them for our ecommerce and marketing needs.”
AIFeaturesPerformance
MH
MaryHelen H.
Sr Content Marketing Specialist, Education Management · 2025-12-22
the best producitivty app ever
Pros: “I love how easy it is to track work across our team and easily update each other. Having one spot where we can see task statuses is so helpful. It is so easy to put in new tasks, rearrange them, etc. I lvoe this app so much I made a personal account too.” Cons: “I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer.”
FeaturesSupportCollaboration
GL
Gail L.
Project Manager, Construction · 2026-06-27
Strength and highlights of using Clickup
Pros: “I like how ClickUp stands out because its super flexible.Its project collaboration is smooth with multiple views such as board,Gantt so team can work how they prefer.I also like its calendar view which makes it easy to see deadlines and plan workloads without switching tools.” Cons: “I honestly have no complaints towards ClickUp since everything was perfect while i was working with it.”
FeaturesPerformanceCollaboration
SS
Shenella S.
Course Advisor, Education Management · 2026-02-12
Clickup for project,team and task management!
“Excellent customer support to help with the initial setup but a very good product for task, team and project management!” Pros: “All in one platform for project and team collaboration, process automation and task management. Highly customizable.” Cons: “Involves a steep learning curve with a complex setup process. Prone to lag in certain instances. Depending on organization size customization may not be sufficient.”
Learning curveFeaturesAutomations
TL
Tori L.
Sr Manager, Marketing, Logistics and Supply Chain · 2026-06-22
Excellent Product with constant new features
Pros: “I like how easy it is to work with other teams on projects across a variety of different boards and projects.” Cons: “A pro for some team members but a con for me, there are permissions that certain people have that don't allow you to take certain actions. I think this is more a set up thing than a ClickUp thing though.”
Collaboration
RL
Rosa L.
Operation Engineer, Information Technology and Services · 2026-06-18
Great tool for tracking projects
Pros: “I am using ClickUp for managing my projects and track tasks. I love the task management feature, I can easily assign tasks set deadlines and share updates. The dashboards are very helpful for quick overview of progress.” Cons: “There are so many features so it feels complex at first and takes some time to learn. Otherwise it is very helpful.”
Learning curveFeaturesSupport
AW
Amber W.
Marketing Project Manager, Marketing and Advertising · 2026-06-12
Happy Team, Happy PM!
“My overall experience with Clickup was very positive and I am a happy PM because my team was happy with the tool as well.” Pros: “I liked how easy it was to use AI tools and to collaborate with my team. The project management tools in Clickup are top tier.” Cons: “I didn’t have anything that I really disliked about clickup. It was very easy to use any I don’t have any problems.”
AIEase of useCollaboration
PK
Pauline K.
COO, Education Management · 2026-06-26
Powerful Tool With Lots of Potential
“Positive. A lot of functionality, capability and potential. Great features, still building my workflow and team adoption takes time.” Pros: “Make various boards, task list, options to see it as a list or kanban, so many options in my free account. There are many more features I haven't begun to explore.” Cons: “Perhaps not an issue with ClickUp but I haven't been able to integrate this with my team or stay consistent in using it. I generally revert back to using a google doc for simplicity.”
FeaturesCollaborationDocs
VR
Verified Reviewer
Support Engineering, Internet · 2026-02-08
Everyone should be on ClickUp
“The interface is so fast, light, and visually appealing. I love the all-in-one quality but I can never really adopt an all-in-one life because of needing to be on other tools.” Pros: “It is so comprehensive. ClickUp does not get nearly enough credit for the sheer numbers of tools it provides all under one roof.” Cons: “Unfortunately, I can't convince everyone else at my company to use ClickUp, so I end up having to also use Notion, Google Sheets, Linear, Slack.”
General
JL
Jerry L.
Lead Project Manager, Computer Software · 2026-05-06
All-in-one project management tool
Pros: “I really like the AI-assisted chatbot that helps me to summarize tasks, track project updates, and find tasks that are duplicates and stuck.” Cons: “The vast number of features, menus, and buttons can make the platform difficult to learn and overwhelming to set up sometimes.”
AILearning curveFeatures
AJ
Amanda J.
Owner, Marketing and Advertising · 2026-06-19
ClickUp for Business Management
Pros: “ClickUp is easy to use and easy to collaborate with team members. We can easily organize by client and project type.” Cons: “There seems to be a focus on AI tools, most of which are additional upgrades. Some of the main core features start to get lost.”
AIEase of useFeatures
PM
Pablo M.
Qa engineer, Computer Software · 2026-06-22
Plataforma completa para la gestión eficiente de proyectos.
“Mi experiencia general con ClickUp en la actualidad es positiva. Es una herramienta muy completa para la gestión de tareas y proyectos, que permite organizar el trabajo de forma clara y colaborativa. Aunque al inicio puede ser un poco compleja por la cantidad de opciones, una vez familiarizado se vuelve muy útil para el seguimiento del trabajo diario.” Pros: “Lo que más me gusta de ClickUp es su flexibilidad para organizar tareas y proyectos en un solo lugar. Permite tener una buena visibilidad del trabajo, colaborar con el equipo y personalizar flujos según las necesidades. Es una herramienta muy completa para el seguimiento del trabajo diario.” Cons: “Lo que menos me gusta de ClickUp es que puede resultar un poco abrumador al inicio debido a la cantidad de opciones y configuraciones disponibles. A veces la interfaz se siente sobrecargada, lo que puede hacer más lenta la navegación hasta que te acostumbras.”
Pricing
BY
BREE Y.
CLERK, Utilities · 2026-01-15
CLICKUP REVIEW
Pros: “The world we live in is extremely busy, making our time very valuable. Clickup is a gamecharger in the office. One stop shop tool, with very helpful reminders. I personally love checklists and being able to see progress at a glance.” Cons: “I don't have any cons to report at this time with Clickup. Disappointed I didnt discover it sooner!!!”
PricingSupport
EB
Erica B.
COO, Information Technology and Services · 2026-05-24
Helped my team stay organized
Pros: “I like how flexible it is and I can customize workflows however I want. The collaboration features are very helpful for me and my team to stay organized.” Cons: “It takes time to fully understand as there are so many options and settings. I noticed minor lag when working on larger projects.”
FeaturesSupportPerformance
VR
Verified Reviewer
HR coordinator, Design · 2026-05-07
Love ClickUp
“I love CU. I find it to be better than other softwares ive used and it also has so many used too. Worth every penny” Pros: “I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees” Cons: “I don’t like how somethings that are changed on CU affect other things and it’s not very straightforward when you make those changes”
General
VR
Verified Reviewer
Account manager y Project manager, Marketing and Advertising · 2025-12-16
Excelente herramienta para mantener comunicacion con equipo y clientes
“Mi experiencia general es muy buena. Puedo trabajar con todo el equipo, y ademas mostrarle algunas vistas de los proyectos a los clientes” Pros: “Click Up es una excelente herramienta no solo para project management, sino tambien para mantener todas las comunicaciones del equipo centralizadas.” Cons: “Lo que no me gusta, es que aun cuando este linkeado el calendario no marca automaticamente que estas en reunion en tu estado.”
Automations
CS
Ciara S.
Office Manager, Leisure, Travel & Tourism · 2025-12-29
ClickUp gets the job done
Pros: “ClickUp does its job well. It keeps our tasks for projects organized, and every step has accountability features so we know what needs to happen next and by who.” Cons: “For a non-tech person, Clickup can at times be a little overwhelming with its features. There are some things that I don't ever use.”
Learning curveFeatures
VR
Verified Reviewer
Department Manager, Facilities Services · 2026-03-23
ClickUp - Good for some, not for all
“8.2/10 experience over-all. Very powerful and can be an excellent use-case for someone who has some time to set it up properly and really dial everything in. It is so robust, features and tool can be lost in the shuffle of learning it initially” Pros: “It is a very robust tool that can be used for project collaboration and management. It link seamlessly with your calendar(whichever you use and helps with accountability in team collaboration.” Cons: “It bogs down pretty good when multiple people are working on the same area from different computers and the auto-update is not as smooth as it could be. The AI never really worked for me, as I did not build out click up completely(I did not feel the need to)”
AIFeaturesSupport
JC
Jessica C.
Project Manager, Music · 2026-07-31
A solid all-rounder for project management
“Overall, I'm very satisfied with ClickUp, it's been a game-changer for my workflow. The intuitive interface and seamless task management features make it easy to stay organized and on top of multiple projects simultaneously, which has significantly boosted my productivity.” Pros: “ClickUp's flexibility and customization options are a major draw for our team. We've created a pretty solid project management workflow using ClickUp's automation features and task assignments. It's taken some time to get everything set up, but the end result is well worth the effort.” Cons: “While ClickUp is generally a solid tool, I do find the reporting feature to be a bit clunky. It's not a huge deal, but it's taken me a bit to figure out how to get the reports looking the way I want them to.”
Ease of useFeaturesAutomations
NK
Nathan K.
Owner, Information Technology and Services · 2026-05-07
Becoming the Best Productivity Manager Tool
“After getting past the initial overwhelm of all that is within the app, the use cases and versatility are quite deep. Overall, I loved using the app and felt like it could be a game changer for a team or solo company.” Pros: “This is seriously one that would be enjoyable to open every day. An all-encompassing tool that prevents context switching at a price that is more than affordable. Click Up also has a great and responsive customer service, even though they are designed for teams they worked very intentially with me who is just a solo business owner.” Cons: “I did, unfortunately, notice lag in creating tasks. When I would quickly add tasks, subtasks, and quickly add notes and info on those items, it would take a moment to load up.”
PricingSupportPerformance
MG
Matthew G.
Coach, Health, Wellness and Fitness · 2025-11-05
ClickUp Is No Slouch!
“Overall ClickUp is no slouch. I was 98% sold on the app until I spent a few more hours research Monday. I tested Monday and it worked better for my needs. Please don't base your decision on my preferences. You need to judge for yourself. It's worth testing.” Pros: “Brain AI was extremely helpful in setting up what I could figure out in the app. If I didn't have Brain available I would still be struggling to set it up.” Cons: “The interface is EXTREMELY customizable. A little too much in my experience. I don't prefer too many options to customize because I can waste a lot of time "tweaking" instead of being productive.”
AIFeaturesSupport
WP
Wes P.
Principal Software Engineer, Computer Software · 2026-02-27
ClickUP's Great for small Projects
“Have been using for a couple of years for small projects with group members. For larger projects with many members ClickUp doesn't seem to be the best fit.” Pros: “It provides highly flexible ways to visualize output. Uses AI very well to generate superior output with no coding required. It's available for free with sufficient features to satisfy the vast majority of users.” Cons: “Feature set is so rich it can be overwhelming to a new user. For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive.”
AILearning curveFeatures
SO
Shana O.
Principal, Writing and Editing · 2025-12-19
Murky UX but otherwise efficient.
“Overall it's just fine. I've used others like Trello and Basecamp - I'd recommend those before ClickUp.” Pros: “ClickUp keeps everything all in one place. Assign deadlines, change the scope of a project, assess timelines... you can even submit invoices if you create them right. Chats are easy to collaborate and you can also speak one on one with your colleagues. Overall, it's fairly straightforward, though not the easiest collab app on the market.” Cons: “The interact is cluttered and it can be hard to navigate. Everything's there, but it's all there in ONE PLACE - no way to organize by category. For instance, if I wanted to view all of my upcoming article briefs I can not do that. I have to go back and forth to click individually on each one.”
Collaboration
SR
Sharifa R.
Associated Professor, Higher Education · 2026-01-05
Flexible and Personalized Task and Project Management
“Overall, I was glad to have followed the recommendation of a colleague when I was looking for a robust task management system. It can handle a lot of complexity which can be a pro or con depending on your needs.” Pros: “I liked the modular design of the app, allowing me to easily adapt it to my use case. I have multiple projects across a variety of responsibilities, and wanted a virtual command center giving me a view of timelines, tasks and protocols.” Cons: “There is a learning curve, but that's part of what comes from being so adaptable. Visually, it also can be a bit crowded.”
Learning curve
RK
Rob K.
Chiropractor, Health, Wellness and Fitness · 2026-02-23
Good for small team management
“We used clickup for simple to-do lists in our chiropractic office and it functioned well for this. I was able to easily track where my team was in the process of each task or if they needed help” Pros: “Click up was great for simple task tracking for our office. We used the free version and it worked with a small team” Cons: “As our team grew, it didn’t seem to get really complex to manage the tasks and systems we needed to manage”
Learning curveSupportCollaboration
IA
Ibrahim A.
Admin, Marketing and Advertising · 2026-04-15
Powerful Project Management Tool
“It’s a powerful all-in-one tool for managing tasks and projects efficiently. While the interface can feel overwhelming at first, it becomes much easier to use over time and helps improve productivity.” Pros: “Flexibility, you can customize it to fit your workflow and manage everything in one place instead of using multiple tools.” Cons: “It can feel overwhelming at first the interface has a lot of features. It can also be slightly slow or buggy at times, especially with larger workspaces.”
Learning curveFeaturesSupport
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Manish K.
Software Engineer, Information Technology and Services · 2026-06-17
All-in-one project management tool with a learning curve
“Overall, ClickUp is a powerful project management tool. It helps keep work organized and improves team collaboration. Once you get used to it, it becomes very useful.” Pros: “ClickUp is very flexible and has many features in one place. It helps manage tasks, projects, and team collaboration easily. The customization options are very useful.” Cons: “It can feel a bit complex at first. There are so many features that it can be confusing for new users.”
Learning curveFeaturesSupport
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VINCE M.
Director of Maintenance, Hospitality · 2026-03-26
Great for project management.
“Clickup is very easy to use and helpful to keep track of many projects at once. We are able to keep everyone updated in real time as the project progresses.” Pros: “Clickup is a great tool for our company and keeps everyone working on a project informed and up to date in real time.” Cons: “Not much to dislike about Clickup. The way we use the tool is straightforward and havent had any issues or concerns yet.”
Ease of useSupport
TL
Tom L.
Marketing Director, Information Technology and Services · 2026-03-13
Useful project management tool
“Useful project management tool to manage multiple linked tasks across a team (or teams). Would recommend.” Pros: “Good tool for managing projects across a team - find it useful to associate and link related activities and tasks and assign owners.” Cons: “It does take work to update and maintain to get the most out of the tool - sometimes I feel I am working a little against the UI to keep on top of the projects”
Collaboration
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Verified Reviewer
Prior Authorization Specialist, Hospital & Health Care · 2026-03-08
Good software, helpful support
“My experience using Clickup is positive. While I attempted at first to use it in place of NotionAI, I eventually started using the two for different things.” Pros: “I really like the way clickup allows you to collaborate on projects, and their automation makes things so much easier” Cons: “There is a bit of a learning curve with this software. Luckily there are many articles and how tos that can close the gap!”
Learning curveAutomationsCollaboration
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Verified Reviewer
President, Marketing and Advertising · 2025-12-12
Great All-in-One Project Management Tool
“We've used it to manage complex projects across multiple clients. Once setup it really helps to keep the entire team on track.” Pros: “ClickUp's all in one workspace makes it a much more robust platform than something designed for less complex projects, like Trello. It makes collaborating with dispersed teams easy and enables us to keep projects on track and meet deadlines.” Cons: “Because ClickUp is so feature rich, it has a bit more of a learning curve than some of the other options out there.”
Learning curveFeaturesSupport
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Christy L.
Director of Human Resources, Education Management · 2026-04-29
ClickUp Review
“Overall, we like ClickUp and it is a great all in one platform that is highly versatile to our needs.” Pros: “I use ClickUp's free version - it is perfect for my small team managment team of 12 directors. We like that is is very customizable to our needs.” Cons: “In the beginning it took some of users a few weeks to get a full understanding of how they wanted to use ClickUp.”
FeaturesCollaboration
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Allen F.
Director of IT, Computer Software · 2025-12-03
Overwhelming at first. Great for strict processes.
“ClickUp has been great. It can be overwhelming until you have processes laid out. Once you know your way around the platform and have processes, then it really does help.” Pros: “ClickUp can really work for almost any project management style. We were able to customize it however we needed. Customer support was responsive and it has helped with team collaboration.” Cons: “ClickUp is geared towards enterprises. As a small business, we find many security features locked in at the enterprise tier.”
Learning curveFeaturesSupport
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Patrick G.
Owner - developer, Information Services · 2026-04-01
Overwhelming but comprehensive
“I enjoy evaluating these kind of apps if not for now for future use and this is one I would use. My full time work doesn't use it so my experience with teams in it is limited but I have started using it for freelancing work” Pros: “I like it's comprehensive and has a lot of stuff for tracking. I like I can include documents and it's internal guidance” Cons: “It's way too busy - throws to much in your face at once. Needs to be more focused. If I could change one thing it would be the UI/UX”
CollaborationDocs
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Prabhu S.
Csr, E-Learning · 2026-07-18
Read this folks
“Overall, my experience with ClickUp has been positive. It is easy to manage tasks, collaborate with teams, and keep projects organized in one place.” Pros: “Clickup keeps all the work in one place, making projects management simple, organized, and efficient” Cons: “User friendly and interface can feel overwhelming at first, and some advanced features have a learning curve.”
Ease of useLearning curveFeatures
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Miguel D.
IT Manager, Transportation/Trucking/Railroad · 2026-06-04
ClicUp good option for you
“It is a good platform, easy to understand and start using it almost like you have been using it before, it has a free plan so you can check the features and how it goes” Pros: “Easy to setup and use, seamlessly onboarding good features for the price plan, desktop app easy to use” Cons: “mobile app is not so usefull as the desktop app, if you want full features, you need to upgrade the price plan getting more cost for almost the same things.”
Ease of useFeaturesPricing
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Morris I.
EVP Sales and Marketing, Information Technology and Services · 2025-12-18
Good and getting better
Pros: “clean interface, helpful automations and collaboration tools. I especially like the project commenting and new AI features.” Cons: “There was a pretty steep learning curve to get everyone trained and up to speed on using the platform. Needed to have a dedicated product owner to be successful”
AILearning curveFeatures
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Domenico D.
Business Manager, Graphic Design · 2026-04-18
Organizza di maniera semplice le mie attività giornaliere e mensili, ottimo per tracciare obbiettivi. Complesso ma allo stesso tempo intuitivo.
“Lo uso tutti i giorni, mantiene le mie attività e il mio tempo organizzato nel minimo dettaglio, ottimi i report e le visualizzazioni del flusso di lavoro. Tanti strumenti a disposizione per realizzare qualsiasi richiesta necessaria” Pros: “Tanti strumenti e opzioni per organizzare progetti e liste di cosa da fare, appuntamenti e flussi di lavoro di qualsiasi tipo. Complesso e allo stesso tempo molto intuitivo. aggiornamenti costanti che migliorano di volta in volta. Tante opzioni disponibili per organizzare al minimo dettaglio qualsiasi progetto.” Cons: “Al principio può sembrare un po' complicato e difficile da usare per la amplia vasta di opzioni, ma dopo una volta che li prendi la mano non ci puoi fare a meno.”
Pricing
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Kira H.
Software Tester, Information Services · 2026-05-26
A Sophisticated Command Center
“ClickUp serves as a highly sophisticated command center for anyone looking to streamline complex operations. It bridges the gap between granular task tracking and high-level project oversight beautifully. While the premium tiers demand a higher financial investment, the sheer depth of consolidation and time saved makes the price rate a highly justifiable expense for professionals who value a truly comprehensive digital environment.” Pros: “ClickUp’s greatest strength lies in its unparalleled flexibility. It successfully moves beyond the rigid structures of traditional project management software, allowing users to customize views(from elegant Kanban boards to detailed Gantt charts)without cluttering the user interface. Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity. It feels less like a tool and more like a digital workspace.” Cons: “While the platform is incredibly powerful, its vast feature set comes with a noticeable learning curve. Initial configuration can feel slightly overwhelming for new team members. Additionally, navigating the pricing structure requires careful assessment; while the entry-level tiers are quite accessible, unlocking advanced features like complex automations and resource management requires stepping up to the higher-paid tiers, which can add up quickly for growing teams.”
Learning curveFeaturesAutomations
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Verified Reviewer
Sr Manager, Digital Marketing, Marketing and Advertising · 2026-04-10
Too much tool, not enough adoption
“We moved away from it. Not because it's a bad product, it just never fully clicked for our team. The flexibility that makes it powerful also makes it easy to set up poorly and hard to enforce consistency across users. If you have someone dedicated to maintaining the workspace it probably works great. If you don't, it quietly becomes a mess.” Pros: “Flexible enough to fit almost any workflow, which is both the appeal and the problem. Task management, docs, goals, and calendar all in one place looks great on paper. The customization options are genuinely impressive and it's affordable relative to what it offers.” Cons: “Too many features working against each other. The interface is overwhelming and onboarding new team members takes longer than it should.”
Learning curveFeaturesCollaboration
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Martina R.
CEO and founder, Translation and Localization · 2025-02-16
Great tool ruined by sudden price hikes
“ClickUp had great potential, but their sudden pricing shifts and lack of clear customer communication make it hard to trust them as a long-term solution. Many businesses, including ours, are now actively looking for alternatives. If you’re considering ClickUp, be prepared for unexpected costs and changing policies that don’t favor the customer.” Pros: “We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform. The intuitive interface and highly customizable workflows has made it a valuable tool for our team, helping us stay organized and efficient.” Cons: “Unfortunately, ClickUp’s recent pricing changes have significantly impacted our business. They converted previously free guests into "limited members," forcing us to pay full membership fees for users who only need minimal access. Our annual costs have skyrocketed as a result. ClickUp is now pushing customers toward unnecessary expenses or forcing them to find workarounds to avoid overpaying.”
Ease of useFeaturesPricing
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Verified Reviewer
Machine Learning Engineer, Information Technology and Services · 2025-08-22
Love the UI, but tasks sometimes get lost
“I really like the UI and overall layout, it makes working in it enjoyable. That said, creating tasks in the right spot can feel overwhelming at times, and I wish that part was a bit more intuitive.” Pros: “Moving tasks along sprints is super easy. I also like how flexible it is with task statuses, you can set up the exact workflow you need, and updating or changing a task’s status is really smooth.” Cons: “When I create a task directly in the current sprint, it sometimes feels like it just disappears. I always end up creating tasks in the backlog first and then moving them over, which gets annoying.”
Ease of useLearning curve
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Jacqueline C.
Brand Designer, Design · 2024-12-05
Managing Tasks & Time
“For personal use I think it's great to keep your productivity on track. The free plan gives you a generous amount of options to use but if you need more options for teams you'll have to upgrade.” Pros: “This a one stop app for tasks, goals, mind maps documents the lot. Reminders and events can sync with everyone involved to ensure productivity stays high. Customer service was also pretty good.” Cons: “Their A.I feature is at best mediocre with an additional fee per month. There isn't a feature to create invoices and bill inside the app. The proofing option wasn't as robust as I would've liked either.”
FeaturesSupportCollaboration
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Verified Reviewer
Full stack developer, Information Technology and Services · 2025-02-10
A Powerful Project Management and Team Collaboration
“Apart from the learning curve, the application is excellent for project organization, team task assignment, and status tracking. Additionally, it provides email notifications to keep everyone updated.” Pros: “It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently.” Cons: “It usually takes time to learn all the features in this product. Sometimes, when looking for specific tasks or information, you have to check whether any filters are applied, which can be a bit confusing.”
Learning curveFeaturesCollaboration
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Verified Reviewer
Art, Retail · 2026-02-26
Good but complicated
“Overall Clickup do it´s job, but it´s important to take a good time to understand where is everything.” Pros: “I like about clickup the versatile opportunity to customize everything and has an affordable price for small businesses.” Cons: “What I don´t like about ClickUp, there is too many features an can be overwhelming. The interface is a little hard to understand.”
Learning curveFeaturesPricing
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Brianna T.
Lead Editor, Consumer Services · 2026-04-05
Lots of functionality but shady practices
Pros: “ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)” Cons: “They will switch your plan or reduce your features without any notice and just expect that you deal with the changes on your account.”
FeaturesDocs
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Kurt R.
Owner, Insurance · 2025-06-05
Good product, notifications excessive
“It is a relatively good system and if I ever decide to switch away from notion, I may give it another try.” Pros: “It is a very user friendly system that is easy to implement and generally seemed very versatile and works across platforms.” Cons: “The notification system is clumsy and not easily adjusted to the needs of my operation. I also did not like the default settings for the notifications.”
Ease of use
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Verified Reviewer
App developer, Information Technology and Services · 2026-04-02
Powerful but Complex All-in-One Productivity Tool
“Overall, a powerful and flexible platform that boosts productivity, but takes time to learn and can feel complex for new users.” Pros: “Powerful all-in-one tool for task management, docs, and collaboration. Highly customizable with great automation and team visibility features.” Cons: “Steep learning curve and cluttered UI at times. Can feel overwhelming, with occasional lag and slower performance on larger projects.”
Learning curveFeaturesAutomations
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Harry D.
Paid Media Manager, Marketing and Advertising · 2025-10-17
Good, but maybe too much.
“A mix of being able to do everything and it being too much. We felt for us that Click Up was overkill of a media agency” Pros: “The user interface is a lot smoother and nicer looking visually than other products in the market, it definitely looks more modern!” Cons: “Functionally it lacks a few simplicities that make it more complex than it's competitors for the every day user. Not always did we find that we could modify areas to be simple!”
Learning curve
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Valentin H.
Geschäftsführer, Entertainment · 2025-09-06
Starkes Konzept, leider langsam und buggy – Bitte konzentriert euch auf Speed und Stabilität vor neuen Features
“Die Onboarding Hilfe war nutzlos und wusste gefühlt weniger als unser Projektteam nach ein paar Stunden Einarbeitung. Die Fragen wurden selten wirklich zufriedenstellend beantwortet. Sonst kommt man ganz gut mit YouTube Videos rein.” Pros: “Gutes Konzept, viele Features, flexibles System, dass es erlaubt, viele Business-Szenarien abzubilden. Ansätze von ERP können abgebildet werden, was es zu einem guten Partner, oder, für reine Dienstleistungs-Business, fast zu einem ERP Ersatz machen kann, wenn man noch etwas Programmierarbeit reinsteckt. Aber das ist natürlich nicht der Fokus. Es erlaubt aber dadurch eine gute Verzahnung von Aufgaben, Projekten und anderen Entitäten. Die KI braucht noch etwas, aber ist jetzt schon gelegentlich sehr nützlich.” Cons: “- Es ist langsam - Es hat einige Software-Fehler (offensichtliche Fehler, die einfach etwas nervig sind auf Dauer) - Wir hatten in wenigen Monaten Nutzungszeit schon zwei Downtimes (die letzte für gut 2 Stunden) - Manchmal etwas umständlich zu bedienen - Import von anderen Programmen, auch vom ähnlichen Notion, ist sehr schlecht”
FeaturesCollaboration
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Makenna F.
Account Manager, Marketing and Advertising · 2025-04-19
ClickUp meets needs but can improve it's UI/UX
“Medium - just want better visualization and maybe an option for a less technical UI/UX setup.” Pros: “It's a platform with the capabilities to build large and long term projects.” Cons: “I want an easier UI/UX for team members to see their task load and manage their needs. It's very glitching when trying to duplicate and use large templates.”
FeaturesPerformanceCollaboration
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Sheen W.
Product Manager, Media Production · 2025-06-18
Better tools in the market
Pros: “Viewing history of tasks done in a ticket and the changes made is super easy. This helps in keeping transparency in the team.” Cons: “It is not very agile. You cannot use it for doing sprint stand ups and for maintaining and easy backlog.”
SupportCollaboration
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Jazmin M.
Operations Specialist, Financial Services · 2025-10-20
Great Task and Project management platform
“A great platform to help with project and task management although can feel overwhelming with all of it's features and options.” Pros: “I like using the desktop app. I enjoy the collaborative format and the features available as well as the various templates.” Cons: “There is so much that it can feel overwhelming. A lot of the features I'm not even sure how to use of if I'm using them correctly.”
Learning curveFeaturesSupport
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Lisa B.
Client Services Manager, Marketing and Advertising · 2025-05-21
Great for project managing but glitchy
Pros: “It's really great for project management and team collaboration. I like how you can customize fields, automations and assign tasks to different team members with status updates and due dates.” Cons: “We've experienced a ton a glitches in the past few years using ClickUp. Automations break all of the time which is a huge problem when it comes to project management. Although their support team is very responsive, they don't always get back to you with a solution right away if it's something that needs to be "investigated".”
FeaturesAutomationsSupport
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Bri E.
Director of Operations, Non-Profit Organization Management · 2025-02-26
OK software but not ideal
“It was ok, but generally created more frustration that it was worth” Pros: “Easy to use and assign tasks to various employees” Cons: “Frequently would lose recurring tasks, would have to recreate items every couple of days.”
Ease of useCollaboration
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Madalin D.
CEO, Marketing and Advertising · 2025-06-30
From Promising to a Complete Letdown
“At the beginning of this year, I acquired ClickUp licenses for my entire team. Everything seemed fine at first. The platform worked like it was supposed to, and I figured I made a solid choice. Then, three months ago, we were no longer able to use the “Notes” feature. Every time we clicked it, we received a prompt stating that we needed to upgrade to the Business Plan. That’s $19 per license instead of the $10 we were already paying. No heads-up, no explanation—just locked out. Naturally, I contacted support. They said they’d “look into it” and get back to me. They never did—radio silence. Fast forward a few weeks, and someone from ClickUp asked how happy I was with the product. I told them the truth: I was frustrated and disappointed. They said, “We’ll fix it.” Nothing got fixed. Then someone else from their team followed up, claiming the issue was resolved. It wasn’t. I replied again, let them know. Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11, there's a “legacy paywall” that only allows 100 uses of some advanced time-tracking features—even on the Unlimited Plan. Whatever that’s supposed to mean. Feels like they’re just making up rules as they go. Here’s the kicker: I manage a bunch of tools for my team—tons of licenses from different companies. And out of all of them, ClickUp is the only one that’s ever pulled this kind of nonsense. Confusing policies, no communication, and a total lack of accountability. That’s it for me—I’m walking away.” Pros: “- Good project feature for marketing projects - Easy to organize the projects - Intuitive dashboard and usability” Cons: “- Hard to figure out the workload on each team member - Lack of transparency - Downgrade features that you had before”
Ease of useFeaturesSupport
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Nicholas E.
Content Specialist, Education Management · 2026-07-26
A messy product
Pros: “There's a lot of interesting stuff happening with the AI integration, this software is pushing what the agentic integrations can do and I enjoy the prospect of automations in my project management software” Cons: “I can't understand how this was created, the tools here are incomprehensible. Things get lost in ClickUp so easily and it frustrates myself and all my coworkers to have to track things down every single time we have a conversation outside a top level task.”
AIAutomations
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Verified Reviewer
Owner, Accounting · 2026-07-16
Not for me
“Time consuming to set up. This is a labor intensive program to get up and running. It's a tedious 3” Pros: “The various pages are easy to read. The selection of colors make it easier to follow the mapping in the program” Cons: “Difficult to navigate there is a steep learning curve for this program it is not intuitive for the lay person”
Ease of useLearning curve
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Nava A.
Assistant Manager, Commercial Real Estate · 2025-09-15
All‑in‑One Task Hub That Takes Time to Master
Pros: “Good for visibility: you can see what colleagues are doing, upcoming deadlines, dependencies. Helps avoid stepping on each other’s toes.” Cons: “Steep learning curve. Because there’s so much you can do, it takes time to discover how to set things up efficiently. Getting less technical members up to speed is harder”
Learning curveSupport